ctg888 Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using any part of the ctg888 website or mobile platform, you acknowledge that you have read these Terms & Conditions in full and agree to be legally bound by them. These terms apply to every interaction you have with ctg888, including but not limited to: account registration, deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, all sports betting activity, live casino play, slot gaming, participation in promotions, and communications with our support team.

ctg888 reserves the right to amend, update, or modify these Terms & Conditions at any time without prior notice. Any changes become effective immediately upon publication on the ctg888 website. It is the Player's sole responsibility to review the current version of these terms before each session. Continued use of ctg888 following any update constitutes acceptance of the revised terms. Where changes are material, ctg888 will make reasonable efforts to notify registered players via email or in-platform notification.

These Terms & Conditions are written in English and are the definitive version of this agreement. In the event of any inconsistency between an English version and any translated summary or alternate language version, the English text shall prevail in all respects.

2. Eligibility & Age Restriction

To be eligible to register and maintain an active ctg888 account, you must satisfy all of the following conditions at all times:

• You are at least 18 years of age at the time of registration and throughout your use of the platform.
• You are accessing ctg888 from Bangladesh or another jurisdiction in which online gambling is not prohibited under the applicable laws governing your personal situation.
• You are acting on your own behalf and not as an agent, representative, or nominee for any third party.
• You have not previously been excluded from ctg888 or had an account closed by ctg888 for any breach of these terms.
• You are not a current or former employee, contractor, director, officer, or agent of ctg888, nor an immediate family member of any such person.
• You are of sound mind and are not registering under any form of compulsion, duress, or impairment.

ctg888 conducts Know Your Customer (KYC) verification on all accounts. As part of this process, you may be required to submit a valid government-issued photo ID, proof of address, and proof of payment method ownership. ctg888 reserves the right to suspend or terminate any account where KYC verification cannot be completed to our satisfaction. Accounts found to belong to persons under the age of 18 will be closed immediately, all pending withdrawals will be cancelled, and the matter may be referred to the relevant authorities.

ctg888 employs age-verification technology and may use third-party data sources to cross-check information provided at registration. Providing false age information is a serious breach of these Terms & Conditions and may constitute fraud under applicable law.

3. Account Registration & Security

Each player is permitted to hold exactly one ctg888 account. Duplicate accounts — whether registered under the same name, email address, phone number, device, IP address, payment method, or household — are strictly prohibited. ctg888 reserves the right to close all duplicate accounts and forfeit any balances or pending bonuses associated with them.

When registering your ctg888 account, you must provide accurate, complete, and current information. You are required to keep your registration details up to date at all times. If your personal information changes (for example, your mobile number or email address), you must update your account details promptly via the account settings panel or by contacting the ctg888 support team at [email protected].

You are solely responsible for maintaining the confidentiality of your ctg888 login credentials, including your username, password, and any two-factor authentication codes. ctg888 strongly recommends that you:

• Use a strong, unique password that you do not use on any other platform.
• Enable two-factor authentication (2FA) on your ctg888 account.
• Never share your login credentials with any third party, including family members.
• Log out of your ctg888 account after each session, particularly on shared or public devices.
• Contact ctg888 support immediately if you suspect any unauthorised access to your account.

ctg888 will not be liable for any losses resulting from unauthorised account access where the Player has failed to maintain adequate credential security. Any activity that takes place on your ctg888 account using your correct login credentials will be treated as having been authorised by you, unless you have previously notified ctg888 of a suspected security breach.

ctg888 uses 256-bit SSL encryption across the entire platform to protect data in transit. All stored personal data is handled in accordance with our Privacy Policy.

4. Deposits, Withdrawals & Payments

ctg888 supports a range of payment methods designed for players in Bangladesh. Accepted deposit and withdrawal methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The minimum deposit amount is ৳200. Minimum withdrawal amounts and processing times vary by payment method and are displayed in the cashier section of your ctg888 account dashboard.

All deposits are credited to your ctg888 account in Bangladeshi Taka (৳ BDT). ctg888 does not charge a deposit fee; however, your payment provider (e.g., bKash or Nagad) may apply their standard transaction fees independently. ctg888 is not responsible for any fees charged by third-party payment providers.

The following rules apply to all ctg888 deposits and withdrawals:

• Same-method rule: Withdrawals must be processed to the same payment method used for the most recent qualifying deposit, up to the deposited amount. This requirement exists to prevent money laundering and to comply with our anti-fraud procedures.
• Verified accounts only: Withdrawals will only be processed to accounts that have completed KYC verification. Unverified accounts may deposit and play but will be unable to withdraw until verification is complete.
• Own funds only: You may only deposit funds that belong to you. Depositing funds on behalf of another person, or using a payment method registered to another person, is strictly prohibited.
• No money laundering: ctg888 operates strict anti-money-laundering (AML) procedures. Any deposit that is not accompanied by genuine wagering activity may be flagged for investigation. ctg888 reserves the right to freeze withdrawals and request source-of-funds documentation at any time.
• Bonus wagering: Withdrawals of bonus-derived winnings are subject to the wagering requirements stated in the applicable bonus terms. Attempting to withdraw bonus funds before meeting wagering requirements will result in forfeiture of the bonus and any associated winnings.

ctg888 processes withdrawal requests 24 hours a day, 7 days a week, including public holidays in Bangladesh. Processing times are typically between 1 and 24 hours for bKash and Nagad, and up to 3 business days for Visa and Mastercard. These are indicative timelines only; actual processing may vary based on payment provider availability.

5. Betting & Casino Rules

All sports betting activity on ctg888 — including but not limited to cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers fixtures), football, darts, and all other available markets — is subject to the following general rules. Game-specific rules for ctg888 Casino, live dealer tables, and slots are additionally governed by the rules published within each individual game or game section.

General sportsbook rules:

• Bets are accepted at the odds displayed at the time the bet is confirmed. Once a bet slip is submitted and confirmed by ctg888, the odds are locked in regardless of subsequent market movement.
• ctg888 reserves the right to void bets placed on events that are incorrectly priced due to manifest errors (palpable errors). A manifest error is an obvious and unambiguous pricing mistake that a reasonable person would recognise as incorrect.
• Bets placed on events that are subsequently abandoned, postponed, or cancelled will be voided and stakes returned, unless the event is rescheduled and completed within 48 hours of the original start time.
• Live in-play bets are accepted subject to network latency. ctg888 cannot guarantee that in-play bets submitted during periods of rapid score change will be accepted; the platform may suspend in-play markets at any time without notice.
• Maximum stake and maximum payout limits apply per market and per event. These limits are displayed in the bet slip and may change without prior notice for specific high-profile events.
• ctg888 reserves the right to limit, restrict, or close the account of any player whose betting patterns suggest professional or syndicated betting activity that is detrimental to the platform's integrity.

Casino and live dealer rules:

• All casino games, including live dealer titles from Evolution Gaming and Ezugi, operate using independently certified Random Number Generator (RNG) technology or real-time dealer mechanics as applicable.
• In the event of a technical fault, disconnection, or game interruption during a casino session, ctg888's recorded game outcome will be treated as the definitive result. Claims based solely on player recollection will not be considered.
• Slot games from Pragmatic Play, NetEnt, Microgaming, and Spribe are governed by the Return to Player (RTP) percentages published in each game's information panel. ctg888 does not alter game RTP outside of configurations provided by the respective game studios.

6. Bonuses & Promotions

ctg888 offers a range of bonuses and promotional incentives to eligible players, including welcome bonuses, reload bonuses, free bets, cashback offers, and VIP loyalty rewards. All bonuses are subject to the specific terms published alongside each promotion and to the general bonus conditions set out below.

• Eligibility: Bonuses are available to verified ctg888 accounts that are in good standing. ctg888 reserves the right to determine player eligibility for any promotion at its sole discretion.
• One bonus per player: Unless otherwise stated, each promotion is limited to one claim per player, household, IP address, and payment method.
• Wagering requirements: Bonus funds and free-bet winnings are subject to wagering requirements before they can be withdrawn. Wagering requirements are stated in the specific terms of each promotion. Unless otherwise specified, sports bets contribute 100% toward wagering requirements; casino games may contribute at different rates as stated in the promotion terms.
• Expiry: Bonuses that are not claimed or wagering requirements that are not met within the stated validity period will expire and be removed from the player's account automatically.
• Abuse: ctg888 takes bonus abuse seriously. Using multiple accounts, exploiting arbitrage opportunities across promotions, or engaging in any conduct designed to extract value from bonuses without genuine wagering intent will result in forfeiture of all bonus funds and may result in account closure.
• VIP programme: ctg888's VIP loyalty programme operates across five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Tier progression is based on cumulative real-money wagering. VIP benefits, including enhanced withdrawal limits, dedicated account managers, and exclusive seasonal bonuses, are subject to the VIP programme terms published separately on the ctg888 platform.

ctg888 reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice. Changes to active promotions will be communicated to affected players where reasonably practicable.

7. Prohibited Conduct

The following actions are strictly prohibited on ctg888. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of account balance, and referral to the relevant authorities where applicable.

• Registering or operating more than one ctg888 account, whether under the same or a different identity.
• Providing false, inaccurate, or misleading information at registration or during any KYC or verification process.
• Using ctg888 if you are under 18 years of age. 18+
• Depositing or wagering funds that are derived from illegal activities or that constitute proceeds of crime.
• Attempting to launder money through ctg888's deposit and withdrawal systems.
• Using any software, bot, script, algorithm, or automated tool to place bets, access games, or interact with ctg888 systems in a manner not intended for ordinary human use.
• Exploiting software bugs, errors, or vulnerabilities in any ctg888 game or platform feature. Any winnings arising from such exploitation are void and must be returned.
• Engaging in match-fixing, spot-fixing, or any other manipulation of sporting events on which you have placed bets at ctg888.
• Colluding with other players in live casino games or poker formats to gain an unfair advantage.
• Threatening, abusing, harassing, or using offensive language toward ctg888 staff or other players via any communication channel.
• Attempting to access ctg888 systems, databases, or servers without authorisation, or conducting any form of penetration testing or security scanning without express written permission from ctg888.
• Reselling, transferring, or assigning your ctg888 account or any credits, bonuses, or winnings to any third party.

8. Account Suspension & Closure

ctg888 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the required timeframe.
• Reasonable suspicion of fraud, money laundering, bonus abuse, or collusion.
• Chargebacks initiated by the player or their payment provider without prior communication with ctg888.
• Discovery that the account holder is under 18 years of age.
• A court order, regulatory directive, or law enforcement instruction requiring account action.
• Player request for self-exclusion under our Responsible Gaming programme.

Where an account is closed due to a player's own breach of these terms, ctg888 reserves the right to forfeit any remaining account balance, pending bonus funds, and unsettled wagers. Where an account is closed at ctg888's discretion for reasons unrelated to player misconduct (for example, as a result of a change in our service offering), any verified balance in the player's account will be returned via the player's most recently used withdrawal method within a reasonable timeframe.

Players who wish to close their own ctg888 account voluntarily may do so at any time by contacting our support team at [email protected]. Players seeking to self-exclude due to problem gambling concerns may use the dedicated self-exclusion tools available in the account settings panel or contact our support team directly for immediate assistance. Full details of our responsible gaming tools are available on the Responsible Gaming page.

These Terms & Conditions, together with ctg888's Privacy Policy and any applicable bonus terms, constitute the entire agreement between ctg888 and the Player with respect to the use of the ctg888 platform. If any provision of these terms is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect.

Last updated: 1 January 2026. For any questions regarding these Terms & Conditions, please contact [email protected].